When it comes to hiring the best HVAC technician, there are a lot of options in our area, but what differentiates a good technician from a great one? Georgia homeowners and business owners should look for an expert to get the best in the business.
Below are 3 things to look for:
1. The technician is aware of safety standards. A great technician is aware of the various safety hazards that are associated with the job as well as the best practices for preventing accidents. It is best if the expert comes from a reputable company that requires their employees to go through continual technical training, so every expert remains current with the latest industry safety methods.
2. A great technician goes through a detailed checklist of procedures in a service call without skipping any steps to ensure that the job is carefully completed with the best possible solution. They should also be able to maintain accurate records of each visit, including the work that was performed, and any equipment that was used. We recommend a service agreement that will keep details of service, performance, and repairs on file.
3. Communication is key in any relationship, and the one between you and the local technician is no different. The HVAC expert should be able to communicate effectively with customers in a reliable manner. The technician should be able to explain what they are doing without too much technical jargon, and they should be willing to patiently answer follow-up questions. This is important in the case of scheduling conflicts, emergency visits, and maintenance agreement renewals.
All Reese Services technicians are NATE Certified. If you’d like to schedule an appointment today, contact Reese Services. We can sign your business up for a maintenance service agreement. An agreement will ensure that your office HVAC system is routinely maintained and will put you at the top of the list for emergency service.